Security and Privacy Policy

At Adventure Journeys, we are committed to protecting your personal information and respecting your privacy. This Security and Privacy Policy explains how we collect, receive, use, store, and protect personal information when you interact with our website, advertising campaigns, and digital communications.

It also explains how we use third-party tools, including Meta, HubSpot, and Microsoft Clarity, and how you can manage your preferences regarding cookies and tracking technologies.

1. Who We Are

Adventure Journeys operates the following website:

https://www.adventurejourneys.com/

For questions regarding this policy or the processing of your personal information, please contact us through the contact channels available on our website.

2. Personal Information We Collect and Receive

Adventure Journeys does not directly collect or track personal information. However, we may receive personal information when you voluntarily submit your details through forms associated with our social media advertising campaigns, including name, email address, and phone number.

This information is primarily collected through advertising campaigns managed via Meta platforms, including Facebook and Instagram, which are integrated with HubSpot.

We may also process technical information generated through your interaction with our website and digital communications. Depending on the tools used and your privacy preferences, this information may include IP addresses, browser or device information, browsing activity, interactions with website content, and information about your engagement with our communications.

Microsoft Clarity may also collect information about website usage and visitor behavior, including clicks, scrolling activity, navigation patterns, and session-related technical data.

3. How We Use Your Personal Information

We may use personal information for the following purposes:

  • To respond to inquiries and follow up on contacts generated through our advertising campaigns.

  • To communicate with you about our services, travel experiences, and travel proposals.

  • To manage and maintain relationships with prospective and existing customers through HubSpot.

  • To administer, measure, and improve our marketing and advertising campaigns.

  • To analyze website traffic, visitor behavior, and interactions with our digital content.

  • To improve website functionality, usability, and browsing experience.

  • To understand general visitor engagement and evaluate the effectiveness of our communications.

  • To maintain records of your privacy and cookie preferences.

We process personal information for these purposes in accordance with applicable data protection laws and, where required, your consent or other applicable legal basis.

4. Use of Meta, HubSpot, and Microsoft Clarity

4.1. Meta (Facebook and Instagram)

Adventure Journeys uses Meta for social media advertising on Facebook and Instagram. If you voluntarily submit personal information through a campaign form, it may be transferred to HubSpot to manage your inquiry and follow up. Meta may also process your platform interactions under its own privacy policy and settings.

4.2. HubSpot

Adventure Journeys uses HubSpot to manage contacts, inquiries, and customer communications. It may process information you submit through advertising campaigns, including your name, email address, and phone number.

Depending on enabled features and your privacy preferences, HubSpot may use cookies and similar technologies to recognize returning browsers, remember cookie preferences, analyze website activity, and measure email opens and clicks. It may also process IP addresses and other technical information related to website visits and digital interactions. Processing depends on the tools enabled and their configuration.

4.3. Microsoft Clarity

Adventure Journeys uses Microsoft Clarity to analyze website usage and improve usability and performance. Clarity may collect browsing behavior, clicks, scrolling, navigation patterns, session details, cookies, session identifiers, IP addresses, and other technical or online identifiers.

We use Clarity for behavioral analytics, not to directly identify visitors by name or contact details. Data collection and retention periods depend on Clarity’s functionality and configuration. Microsoft processes information under its own privacy documentation and applicable settings.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies through third-party services, including HubSpot. Microsoft Clarity may also use cookies and other tracking technologies for website analytics.

Cookies are small text files stored on your device that can help websites remember preferences, recognize browsers, and collect information about website usage.

We use cookies and related technologies for purposes that may include:

  • Website functionality and preferences: Remembering your cookie preferences and certain browsing settings.

  • Analytics: Understanding how visitors interact with our website.

  • Performance and usability: Identifying navigation patterns and opportunities to improve the website.

  • Marketing and contact management: Supporting relevant HubSpot features and measuring interactions with digital communications, depending on the configuration and your preferences.

The cookies and tracking technologies used may vary depending on the services enabled, your browser settings, and your cookie preferences.

Cookie Consent and Tracking Preferences

When you visit our website, you may be asked to accept or decline tracking cookies.

If you accept, applicable cookies and tracking technologies may collect information about your website interactions, remember preferences, and generate analytics and visitor metrics. If you decline, consent-controlled tracking will not be performed through the website, and a cookie may be stored to remember your choice.

Declining does not disable cookies or processing strictly necessary for website functionality or otherwise permitted by law, nor does it necessarily affect third-party platforms’ independent processing outside our website.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

For details about technologies used by our service providers, consult their respective privacy documentation.

6. How We Share Personal Information

We may share personal information with third-party service providers as necessary for the purposes described in this policy.

These include Meta, for social media advertising and campaign forms; HubSpot, for contact and inquiry management, marketing, and measuring website and communication interactions; and Microsoft, through Microsoft Clarity, for analyzing website usage and visitor behavior to improve performance and usability.

These providers may process information under their own privacy policies, contractual arrangements, and applicable laws. Where necessary, personal information may be processed in other countries, with international transfers handled in accordance with applicable data protection requirements. Adventure Journeys does not sell personal information to third parties.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, manage our relationships with contacts, respond to inquiries, maintain appropriate business records, and comply with applicable legal obligations.

Retention periods for cookies and analytics information may vary depending on the specific technology, its configuration, and the policies of the relevant service provider.

When personal information is no longer needed for its intended purpose, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable legal requirements.

8. Data Security

Adventure Journeys takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

We also rely on third-party providers that offer tools and services to support our marketing, customer relationship management, and analytics activities. These providers are responsible for their own systems and security practices, subject to applicable agreements and legal requirements.

Although we take reasonable precautions, no method of electronic storage or data transmission can guarantee absolute security.

9. Your Privacy Rights

Depending on the applicable data protection laws, you may have the right to:

  • Request access to your personal information.

  • Request the correction or updating of inaccurate or incomplete information.

  • Request the deletion of your personal information where legally applicable.

  • Object to certain processing activities or request restrictions on processing, where applicable.

  • Withdraw consent where processing is based on consent.

  • Manage your cookie and tracking preferences.

  • Request information about how your personal information is used or shared.

You may also request that we stop sending you marketing communications.

To exercise these rights, please contact Adventure Journeys through the contact channels available at:

https://www.adventurejourneys.com/

We will review and respond to requests in accordance with applicable legal requirements. Certain information may need to be retained where required by law or where another lawful basis for retention applies.

10. Third-Party Websites and Privacy Policies

Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices, security measures, or content of websites that we do not operate.

We encourage you to review the relevant privacy policies before providing personal information to third-party services.

For further information about the providers mentioned in this policy, please consult:

11. Updates to This Policy

Adventure Journeys may update this Security and Privacy Policy to reflect changes in our business practices, technology, third-party services, or applicable legal requirements.

The latest version will be published on our website. We encourage you to review this policy periodically to stay informed about how we handle personal information.

12. Contact Us

If you have questions about this Security and Privacy Policy, wish to obtain more information about the processing of your personal information, or want to exercise your privacy rights, please contact Adventure Journeys through the contact channels available at our page.

Last updated: October 13, 2026.